Scam Alert Policy

Scam Alert Policy for Clients and Job Candidates

Con artist may attempt to pose as a member of our organization in an attempt to trick you into turning over your sensitive, personal information.

What you need to know:

Job Candidates

  • We DO NOT engage in the hiring process (interviews included) unless a candidate has submitted a job openings inquiry form from our website.
  • We will not offer you a job or interview over LinkedIn or any other platform without first having received a job openings inquiry form via this website.
  • We will NEVER ask for your sensitive, personal information unless and until we have completed a visual interview, have extended a offer to hire, and have received a signed acceptance response from you.

If you have been contacted with a job offer for our company by an email address that is not from our domain @lighthouseassist.com, DO NOT REPLY.  If you are unsure, please contact us at info@lighthouseassist.com or give us a call at (563) 564-7828.

Possible Phishing Scam

Illegitimate email accounts may be created with a likeness to our Company’s name (Lighthouse Assist, LLC) and could be used to contact job seekers who have posted their information on job sites. The emails sent claim to be sent by a member of our company, however this is not the case. Often impersonators start out by offering an “online interview” for a “strictly virtual position.” They will go as far as to set up an online interview through Google Hangouts, Skype, or Yahoo IM, in which they will ultimately offer you a position and then proceed to ask for personal information.

You should NEVER give out personal information through insecure messaging services.

If a recruiter from our company contacts you, they will send you directly to the Careers page to submit a job openings inquiry form. Any email you receive from our employees will show up as name@lighthouseassist.com. We DO NOT use @gmail, @yahoo, @yandex, @everymail, @workmail, or anything other than @lighthouseassist.com.

Clients

  • We Do NOT send emails requesting your company’s private, sensitive, or compromising information.
  • We will never ask you to call us at a number that has not been verified via our main Company number (563) 564-7828.
  • We will never send you an email stating that our banking or remit to information has changed. If we change either of those we will contact you and request you call our main company number (563) 564-7828 for verification and details of any change.

Possible Phishing Scam

Illegitimate email accounts may be created with a likeness to our Company’s name (Lighthouse Assist, LLC) and could be used to contact members of your company. The emails sent claim to be sent by a member of our company, however this is not the case. Often impersonators will request sensitive company information, or claim that our banking/remit to information has changed.

You should NEVER give out sensitive company information via an unverified communication method.  You should never change a business partners banking or remit to information unless verified directly with the business partner via a verified communication method.

What to do if You Encounter a Scam

If you have encountered or fallen victim to a phishing scam, you should contact the FBI immediately. Here is a direct link to their online forms for reporting phishing attempts: https://www.ic3.gov/complaint/default.aspx